How the Rental Process Works
Look over our Sizing Table to find the size that fits you best. Our product pages are packed with key information. Since SmartCRUTCH is the entire focus of our business, we know all the ins and outs of each model. We love to be there for people as a resource for advice and guidance. If we can help in any way, please call us at +27 72 794 2337. You can rent your SmartCRUTCH through our secure site, or by calling us to process your order for you
We know that gaining your mobility fast is very important and that is why we offer same day shipping if you place your order before 1pm local time Monday to Friday. Usually the product will arrive the following business day.
You can keep your Crutches for as long as you like. If you pass your rental end date, we will put you on our 2 week system at our regular rates so you can focus on recovering. If you find that you are going to need them a lot longer than you thought, then you can opt for the Rent to Buy option.
Rent to buy option: Your rental price is automatically put toward the purchase of the SmartCRUTCH's. Your rental will cap out at 14 weeks of rental fees and will be yours to keep.
When you've recovered, place your Crutches in the box you received them in, and attach the included shipping label to the outside of the box. You are responsible for return shipping. If you ship with the Courier Company label that we have included, you will be charged a R120 return shipping fee.
5. Easy Cancellation Policy
If you are not satisfied with your SmartCRUTCH rental product within 4 days, you will be issued a full refund.